Online Sales Assistant

Online Sales Volunteer


Project Overview
Action 21’s Re-Useful Centre accepts and sells donated goods to reduce the number of useful items going to landfill and to raise money for sustainability projects in the local community.  Last year we diverted over 100 tonnes of reusable goods from landfill!

We sell some higher value items online as the larger customer base available through the internet means we can increase the turnover of goods we sell.

Volunteer tasks

  • Co-ordinating with shop volunteers about donations of valuable/collectable items
  • Researching the value of items on the internet
  • Posting items for sale on eBay, including writing creative descriptions and taking photos
  • Responding to customer queries
  • Receiving payments
  • Recording and posting out items.

Skills/previous experience sought

  • A moderate level of computer literacy is required
  • Experience of online selling is preferred
  • Ability to use initiative.

Minimum age: 18

Benefits of the role

  • Excellent work experience, especially in sales and administration.
  • Training and support is provided
  • A reference is provided on request, on satisfactory performance in role
  • We believe that volunteers should not be out of pocket for donating their time and effort and so we make a contribution to volunteers’ travel expenses
  • Tea, coffee, soup and biscuits are available
  • You’ll be part of the great team of Action 21 volunteers who volunteer at the charity’s Re-Useful Centre.

Times needed:

  • Mon-Sun
  • Volunteers usually commit to a minimum of one shift (9.30am-1pm, 1-4pm) but please speak to us about your circumstances are there is some flexibility.


  • The Re-Useful Centre

Enquire about role