Project Overview
Action 21’s Re-Useful Centre accepts and sells donated goods to reduce the number of useful items going to landfill and to raise money for sustainability projects in the local community.

Volunteer tasks

  • Serving customers on the till
  • Answering customer queries
  • Pricing lower end items
  • Receiving phone calls

Please note the training period involves time volunteering as a shop assistant.

Skills/previous experience sought

  • Good attention to detail
  • Confidence in handling money
  • An interest in customer service
  • Honesty and trustworthiness
  • Reliability and the ability to work as part of a team
  • Enthusiasm and willingness to learn about Action 21
  • Friendly, with good communication skills
  • Basic numeracy.

Minimum age: 18

Benefits of the role

  • Excellent work experience, especially for people pursuing a career in retail, customer service, community/charity work and the environmental field
  • Training and support is provided
  • A reference is provided on request, on satisfactory performance in role
  • We believe that volunteers should not be out of pocket for donating their time and effort and so we make a contribution to volunteers’ travel expenses
  • Tea, coffee, soup and biscuits are available
  • You’ll be part of the wider network of Action 21 volunteers who volunteer at the Charity’s Re-Useful Centre.

Times needed:

  • Monday –Sunday
  • Volunteers usually commit to a minimum of one shift (9.30am-1pm, 1-4pm) but please speak to us about your circumstances are there is some flexibility.


  • The Re-Useful Centre

Enquire / apply for role