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Guidance for Donations

Whilst we try to accept as many goods as possible there are restrictions on some items.

Please read these guidelines carefully. If you need further assistance ring 01926 886438 or email info@action21.co.uk.

We are offering a limited collections service for £10 per journey within a 5 mile radius. Again, please phone for more information. 

Toys and bric-a-brac

We are happy to take toys and bric-a-brac.

Clothes & Shoes

We are happy to accept clothes and shoes.

Furniture with foam filling (armchairs, sofas, padded dining chairs, mattresses etc)

We are happy to accept all manner of furniture but we are only allowed to accept/sell foam-filled furniture that conforms to current fire safety standards. Check that there is a label attached that confirms that your donation complies with Furniture & Furnishing (Fire Safety) Regulations (1988).

On sofas, armchairs etc the label is often white with green writing and is usually located under the cushion. On mattresses the label is usually blue and is stitched on to the end. On dining chairs the label is usually underneath the seat.

Flat-pack Furniture

If you disassemble an item to bring to Action 21, please ensure that you remember to bring all of the fixings and fittings to.

Road Safety Equipment

We cannot accept bicycle/motorbike helmets or child car seats. Please use www.communityfreebay.co.uk or www.freecycle.org

Prams/ Pushchairs

Prams and pushchairs must comply with BS 7409 or BS EN 1888. These labels are usually found on the frame or seat covering. They also need a 5 point harnes.

They must also comply with Furniture & Furnishing (Fire Safety) Regulations (1988); most will have a permanent label to this effect with the words, “Carelessness Causes Fire”.

Chemicals & Noxious Waste

We cannot under any circumstances accept liquids or chemicals (such as paint or varnish), car tyres or pressurised containers such as gas cylinders.

Electrical Goods

Action 21 accepts most electrical goods but occasionally due to space constraints we are unable to accept certain bulky items, please ring in advance (01926 886438) for up-to-date info and advice.

If you have electrical items to donate, please check/ note that…

1. The item must be fully functioning as we do not repair electrical items.

2. The item is intact. If the casing is damaged/cracked or the flex is split/cracked, it will need to go to the tip.

3. If you have a TV or video to donate please ensure that you remember the remote control, we will not take these items without the remote. TV’s and videos must have at least one scart socket.

4. We only accept computers on behalf of GreenGeek. Please check the GreenGeek website for details of accepted goods. 

5. We do not accept white goods (fridges, washing machines etc).